According to our Data Processing Agreement, Calamari is a Data Processor while your organisation is the Data Controller.

After cancelling the subscription, the system allows you to access your account until the end of your already paid subscription. You have the time to export the data using the reports tab in the user interface and remove / archive users. When your subscription expires, you will lose your access to Calamari. After 90 days of inactivity, we will automatically remove your data from our servers. You can also contact us and ask to speed up this process.

We also keep the backups of your account for 90 days. After that time, all the backups will be automatically removed.

You can email us any time in case of any questions.

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