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My smartphone can't retrieve the location - What should I do?
My smartphone can't retrieve the location - What should I do?
Kamil Wojewoda avatar
Written by Kamil Wojewoda
Updated over 2 years ago

The GPS may sometimes be imprecise if you're inside a building. Therefore, if your phone's GPS cannot collect the location and you are unable to start or finish your shift, here's what you should do:

1. Go to Settings → Location Settings → Increase Accuracy. (Additionally, turn on WiFi if possible - turning on WiFi makes the GPS find the location faster).

2. Go to your phone's settings → Apps → Calamari:

  • Make sure our app has permission to access the location in 'always' mode

  • Make sure Calamari has permission to use background data

  • Make sure the Calamari app has battery optimization disabled


More information

If you still need help, please try solutions from Google. You can contact them here.

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