This feature works only for paid/premium Slack accounts, so if you're using the free version of Slack you won't be able to use the status sync option.

The system will not show the status of the request made retrospectively (earlier, i.e. before enabling the integration).

Only after enabling the integration, when an employee will make a request for the future, the status will be visible in Slack next to the employee's name.

The status will only be displayed if the integration is enabled by a user who has Workspace Primary Owner, Workspace owner or Workspace Admin privileges in Slack.

Go to your Slack account → Settings & administration→Manage members→select person → →Change account type and check that the option is checked:

- Workspace Primary Owner

- Workspace Owner

- Workspace Admin

IMPORTANT:

We recommend that you run the integration through the Workspace Primary Owner because if the integration uses the permissions of a regular Workspace Owner or Workspace Administrator - the statuses of users with broader permissions may not update correctly.