The GPS may be sometimes imprecise if you're inside of a building. Therefore, if your phone's GPS cannot collect the location and you are unable to start or finish your shift, here's what you should do:

  1. Go to the Settings of your phone
  2. Find Location settings
  3. Go to the Mode and select 'High accuracy'


More information

If you still need help, please try solutions from Google:
https://support.google.com/maps/answer/2839911?co=GENIE.Platform%3DAndroid&hl=en

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