The GPS may be sometimes imprecise if you're inside a building. Therefore, if your phone's GPS cannot collect the location and you are unable to start or finish your shift, here's what you should do:

  1. Go to the Settings of your phone

  2. Find Location settings

  3. Go to the Mode and select 'High accuracy'

In addition, try using WiFi (turning WIFI ON makes GPS find a location faster)

More information

If you still need help, please try solutions from Google. You can contact them here.

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