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How to solve common Google Workspace integration issues?

How to solve common Google Workspace integration issues?

Check what to do if integration with Google Workspace is not working properly
Ewelina Filipiuk avatar
Written by Ewelina Filipiuk
Updated over a week ago

1. Google Workspace Super Admin

Google Workspace integration requires Super Admin email in the configuration.
Please add Google Workspace super-admin email to Calamari configuration.

  1. Open Configuration→Integration→Google Workspace

  2. Enter the email address of your Google Workspace super Admin

  3. Click Save and Resync

2. Google Workspace API access

If after clicking Resync button you see the below message, it means that Calamari requires access to your Google Workspace account and you should enable API access.

3. Install Calamari in your Google Workspace account

After turning on API if the integration does not work properly (resync does not work) please ask your Google Workspace Admin to install Calamari in your Google Workspace domain from Google Workspace Marketplace.

4. Verify app permissions in your Google Workspace account

If you still have troubles (resync does not work) please check the permissions of the installed app in the Google Workspace admin console. 

  1. In your Google Admin console (at admin.google.com)...

  2. Go to Security > Manage Third-Party App Access.

Check what are the required permissions here.

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